SMART Managed Services

SMART Managed Services delivers improved management, control, and pro-activity in supporting mission-critical business infrastructures and systems. It lets you focus on (what you do best) your business, knowing you are benefitting from:

– Robust managed network infrastructure
– Reduced overheads
– Elimination of high capital expenditure
– Elimination of high resource expenditure.

Service Offerings:

  • Infrastructure Management
  • Networks Management
  • Server Management
  • Security Management
  • Wireless network Management
  • Unified Communication Management
  • Hardware & software supply & support
  • Network Audit Services
  • Proactive Network & Application Monitoring
  • Design, Implementation Service
  • Consultancy Services
  • Project Management Services

Our managed services are underpinned by:

  • 24/7 SMART Care service with access to our certified engineers, as well as vendor TAC service
  • Our 24/7 support desk.
  • SMART PortalTM providing real-time ticketing, tasking and reporting information
  • Branded maintenance contracts backed with SLA’s
  • Technical and management escalation processes
  • Tailored monitoring and reporting applications

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